Terms & Conditions
The website is owned and operated by: Mr Warren Kasraie and Mrs Debbie Bullen. If you need to contact us, please email us firstname.lastname@example.org
or telephone us on 01564 824414.
Making a contract with us
When you place an order with us, you are making an offer to buy goods. we will send you an email to confirm that we accept your order and that a contract has been made between us.
Cancellation and Return
All goods sold by mail order are covered by the consumer protection regulations, which allows for a 7 day 'cooling off ' period.
You can cancel your contract at any time up to and including the seventh working day. This has to be put in writing, by sending us an email or a letter.
You do not have to give us any reason for cancellation. However a brief explanation will help us improve the service we offer to customers in the future.
If you cancel you must return the goods to us at your own expense. You must ensure the goods are packaged adequately to protect against damage.
If you fail to return goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
This cancellation policy does not affect your legal rights ,for example if goods faulty or mis described.
If there is a problem with the goods please contact us. We will deal with the matter in accordance with your legal rights. We will endeavour to replace any damage or faulty item without delay, or if a replacement is not an option we will refund the total cost of the item.
Triumphstagshop.co.uk values your privacy. We do not give customer information to any companies or individuals except where required by law to do so.
In the process of taking your order we may collect and store personal information. Name, address, phone number, paypal, credit card numbers and bank account numbers etc.
Every technological security measure which is available, such as SSl encruption, will be used to protect your personal information. It provides encryption of personnal data.
Email cannot be relied upon for being secure when placing an order with personal information. Therefore it is best to place your order via the web site,or telephone if you prefer.
These terms were set up on 1/10/2010